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StreamPulse / Support

Found a bug, got an idea?

Report a bug or suggest a feature. Every message gets read.

Leave at least one way to reach you if you want a reply. Otherwise, send without filling anything.

The more precise, the faster it gets fixed.

You can also email us at contact@streampulse.tech

Frequently asked questions

How do I add a streamer to my list?

Open the extension from the toolbar, type the Twitch or Kick channel name in the add field, then confirm. Its live status appears right away.

A channel is not showing as live?

Check the exact channel name and wait for the next periodic refresh. Platform responses and browser activity can delay detection. If the problem persists, send us the platform and channel name through the form.

How does auto-claiming Drops work?

Drops tracking and progress are free. StreamPulse+ claims ready Drops with the browser running and a valid Twitch session. Checks run every 5 minutes by default (adjustable from 1 to 15 minutes), even without a Twitch tab. Campaign eligibility and viewing requirements still apply.

How do I use the floating predictions overlay?

When a prediction starts on the Twitch stream, a semi-transparent floating panel appears over the video player. You can vote, see the odds and the remaining time, then move or close the overlay at any point.

Why does my tab icon change?

If the option is enabled in settings, StreamPulse replaces the tab favicon with the live streamer's profile picture, plus a red LIVE dot in the corner so you can instantly spot which tab is playing a stream.